In the past few months since the outbreak our office has made leaps and bounds by adapting to the much needed changes arising out of our ‘new normal’. In order to serve you, we have implemented measures to ensure our continued operation which would enable you to remain in contact with us at all times. In addition to digitizing most of our processes we have also implemented new Servers with more robust cyber security while improving back-up processes.
The Coronavirus Disease 2019 (COVID-19) continues to affect our communities, employees and you our valued client. In order to continue to serve you, we have implemented measures to ensure our continued operation and enable you to remain in contact with us throughout the period. All of our lines of communication remain open. You can also contact us via our company email address info@cic.co.gy. To avoid coming into the office during the National Lock Down Period, the payment of premiums can also be made online or via credit card by calling our office and providing your credit card details. This is an unchartered territory for you, CIC , Guyana and the world as such is subject to change. We give the assurance however that we will make every effort to advise you immediately should any changes which arise and remain committed to being your Insurance Broker of Choice. We trust your appreciation of the above and look forward to serving you. Regards, Mark Henderson Managing Director CIC Insurance Brokers Limited.
The company enhanced its disaster recovery and business continuity plans to include modern technology solutions to ensure that our customers are adequately supported in the event of similar events in the future. Some of the key components of this plan are the digitization of our document management systems, remote access to critical line of business applications, updates to our communication systems and enhancements to our cyber security protocols and backup systems. Essential staff were also identified, equipped and trained with the necessary technological tools to work and support our clients from almost any part of the world. The effects of the Novel Corona virus have tested and proven our systems to be robust enough to handle any similar situation in the future. All of our lines of communication remain open. You can also contact us via our phone or our company email address info@cic.co.gy. Premiums can be settled seamlessly to any one of our USD or GYD accounts at Republic Bank and Bank of America via Wire Transfer. This is an unchartered territory for you, CIC, Guyana and the world as such is subject to change. However, we assure you that even in these uncertain times we remain committed to giving you our best by being on call 24/7 at a moment’s notice.
GUYANA OFFICE #A52 Barima Avenue, Bel Air Park, Georgetown, Guyana
PORT OF SPAIN OFFICE #122-124 Federick Street, Port of Spain, Trinidad and Tobago, West Indies
SAN FERNANDO OFFICE #25-27 Lady Hailes Avenue, San Fernando, Trinidad and Tobago, West Indies
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